Error: The username you have entered already exist, but it doesnt Error: The username you have entered already exist, but it doesnt
 

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Error: The username you have entered already exist, but it doesnt

Started by rp7532, March 07, 2009, 02:23:59 PM

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rp7532

I am having a problem with signing up new users, the gallery is new and there is only one registered user but when someone new tries to sign up it gives them this error. I have tried adding them through the admin control panel but get the same error. I am lost any help would be appreciated. below is the address of the gallery and a username that is not working.

http://www.eurokclub.com/gallery
Username: Orfink69

Hein Traag

First things first.Upgrade. Running <!--Coppermine Photo Gallery 1.4.19 (stable)--> is not what you want. Download 1.4.21 a.s.a.p.

rp7532

Ok I have updated the board but I am still getting the same error

Joachim Müller

Registering with the nickname "gaugau" appears to have worked as expected. Since you have enabled admin approval I can't test more. Approve the registration of that user (can't use the username you provided to test the actual login process, as you failed to provide a password along with it). Once you approved the registration of the user "gaugau", testing could continue - the user "gaugau" has got the password "init".

rp7532

I have activated the user you have provided, The thing with that username I provided is that there is no password that user does not exist.


rp7532

they are not showing up in the admin control panel and they cannot log in

Fabricio Ferrero

Maybe we (the supporters) are missing something.  ::)  Because I have just sign up and I do without problem, but you need to aprove me before I could login to your gallery.

The question is.. If this is right:
Quote from: rp7532 on March 09, 2009, 03:20:24 AM
they are not showing up in the admin control panel and they cannot log in
How am I able to login with "gaugau" username? (See attachment..) --> "Bienvenido" = "Welcome".


Hm.. smell like a PEBCAK to me...  :-\
Read Docs and Search the Forum before posting. - Soporte en español
--*--
Fabricio Ferrero's Website

Catching up! :)

Joachim Müller

Log in as admin, go to http://www.eurokclub.com/gallery/usermgr.php?op=edit&user_id=11 and see if you can set a password for Orfink69. If you can't edit the database using phpMyAdmin and assign a password (pay attention to the md5-encryption) there for Orfink69. Even better: delete that user, as he hasn't uploaded anything anyway.

rp7532

Thank you, I just dont understand why they don't show up in the acp if they are registered  ???

Joachim Müller

Happens if the database information is broken (usually when it has been edited manually): if the user is in no group at all, the user doesn't show up on any list. Using coppermine's user interface you can't remove a user from all groups - he'll be a registered user no matter what. However, if you tamper with the database or a record set breaks, such things can happen. The question "why" doesn't really apply though imo...