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Upload fault

Started by TheRealTati, July 02, 2016, 05:37:27 PM

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TheRealTati

I translated from Dutch but I get this fault and he don't want to upload it "Not being able to adapt to the reduced image, or the size of the image" I searched but don't find the answer directly so I really hope you can help me
Greetings Tati

phill104

Check GD2 is selected in the config as the resize method. Check file and folder permissions for the albums folder, they need to be writable.

I can see language mat be a problem for you here so have kept the above short. If you struggle I can either logon to your system and try to fix things for you or I can ask one of my Dutch friends to help translate for us.
It is a mistake to think you can solve any major problems just with potatoes.


TheRealTati

Hello
I not so good with those technique. I would appreciate of you could look to ot but from what do you need the loging. From my coppermine gallery or from my hosting company?

Greetings
Tati

PS: I have problems with 4 galleries

Αndré

We need a test user account (no admin account!) of your gallery.

TheRealTati

http://www.bradley-james-fan-site.com/gallery/


Username and password is test
Is this what you seek?

TheRealTati

Quote from: TheRealTati on July 12, 2016, 12:49:38 PM
http://www.bradley-james-fan-site.com/gallery/


Username and password is test
Is this what you seek?

So yes then I will do it for my other ones too

Αndré

Quote from: TheRealTati on July 12, 2016, 12:49:38 PM
Username and password is test

Actually, the password is "Test". Unfortunately, the test user account has no upload permissions. Please read this again and setup your gallery accordingly: http://documentation.coppermine-gallery.net/en/upload_troubleshooting.htm#upload_support

TheRealTati

I changed the settings and normally it have to work now

Αndré

Your gallery is still not set as described in the upload troubleshooting page (i.e. debug mode isn't enabled for everyone).

Have you already tried to switch between GD and ImageMagick as resizing method? If not, please do so now: http://documentation.coppermine-gallery.net/en/configuration.htm#admin_picture_thumb_advanced_resize_method

TheRealTati

That is the info of the gallery and it stands if I read right on GD2

http://www.bradley-james-fan-site.com/gallery/phpinfo.php

But I don't think I have imagemagick

Αndré

We have no access to your phpinfo file. But that's also not what I asked for. Please have a look at the config (http://www.bradley-james-fan-site.com/gallery/admin.php) and check what's set at "Method for resizing images" and try if it works with one of the other settings.

TheRealTati

Problem solved it was indeed that. I think it comes cause I don't have Imagemagick on my computer. Thank you so much for the help